I’m sorry to hear that your {typeOf} did not meet your satisfaction in the program. Delivering the high-quality program to our participants is important to us. I apologize that in this case we fell short.
I want you to know that we appreciate your feedback. It will allow us to resolve any problems that occur and help us to improve our services.
We're proud that you've selected the YMCA of Greater San Francisco to take your lesson, and we'd like the opportunity to resolve your concerns and earn your continued trust.
We are truly sorry for the inconvenience and hope to offer you better services in the future,
{locationOf} Aquatics Department